Terms and Conditions

AstroEditor Services – Terms and Conditions

These Terms and Conditions (“Terms”) govern your access to and use of the AstroEditor AI and AstroEditor AI Pro services, websites, applications and related software (together, the “Service”), operated by AstroEdit Ltd, company number 15442052 (“AstroEditor”, “we”, “us” or “our”).
By creating an account, purchasing a subscription or lifetime membership, or otherwise accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you must not use the Service.

1. About these Terms
1.1 These Terms apply to all tiers of the Service, including the free tier (“AstroEditor AI”), the paid monthly subscription and the lifetime membership (together, “AstroEditor AI Pro”).
1.2 Where you use the Service as a consumer (i.e. for purposes outside your trade, business, craft or profession), you have statutory rights that these Terms do not, and cannot, exclude or limit. Nothing in these Terms affects those rights. See section 8 (Cancellation and Refunds) and section 13 (Consumer Statutory Rights).
1.3 We may make separate, additional terms available for specific products (for example training courses, workshops or mobile applications). Where they conflict with these Terms, the product-specific terms take precedence for that product.

2. Eligibility and Accounts
2.1 You must be at least 18 years old to purchase a paid subscription or lifetime membership.
2.2 You are responsible for providing accurate registration information and for keeping your account credentials confidential. You are responsible for all activity that occurs under your account.
2.3 You must notify us promptly at support@astroedit.co.uk if you become aware of any unauthorised use of your account.
2.4 Each account is for the use of a single individual. You may not share, resell, sublicense or transfer your account or access to the Service unless we expressly permit it in writing.

3. The Service
3.1 AstroEditor provides AI-assisted astrophotography image-processing tools. The free tier provides limited functionality; AstroEditor AI Pro provides expanded functionality as described at the point of purchase.
3.2 We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Service for your personal or business astrophotography purposes, subject to these Terms.
3.3 We may add, change, improve or remove features of the Service from time to time. Where a change materially reduces the core functionality you have paid for, section 11 applies.

4. Subscriptions, Billing and Auto-Renewal
4.1 Monthly subscription. The AstroEditor AI Pro monthly subscription is billed in advance at the price shown at checkout (currently £5 per month, inclusive of any applicable VAT unless stated otherwise). Unless cancelled, it automatically renews each month and your chosen payment method will be charged automatically on each renewal date.
4.2 Cancelling renewal. You may cancel auto-renewal at any time through your account settings or by emailing support@astroedit.co.uk. Cancellation stops future renewals; your access continues until the end of the current paid period. See section 8 regarding refunds for the current period.
4.3 Price changes. We may change subscription pricing. We will give you reasonable advance notice of any price change affecting your subscription, and the new price will apply from your next renewal after the notice period. If you do not accept the change, you may cancel before it takes effect.
4.4 Failed payments. If a payment fails, we may suspend or downgrade your access to the Service until payment is successfully made.
4.5 Taxes. Prices are stated inclusive of UK VAT where applicable. You are responsible for any other taxes or charges that apply in your jurisdiction.

5. Lifetime Membership
5.1 The “lifetime” membership grants access to AstroEditor AI Pro for the operational lifetime of the AstroEditor AI Pro product, not the lifetime of the individual user. It is a one-off payment (currently £100, inclusive of any applicable VAT unless stated otherwise) with no recurring charge.
5.2 “Lifetime” means for as long as we continue to operate AstroEditor AI Pro as a generally available service. It does not constitute a perpetual guarantee that the Service, or any specific feature, will be available indefinitely.
5.3 If we permanently discontinue AstroEditor AI Pro, we will give lifetime members reasonable notice where practicable. Discontinuation does not by itself entitle you to a refund, except where required by law (for example where the Service has not conformed with the contract).
5.4 The lifetime membership is personal to you and may not be transferred, resold or shared.

6. Acceptable Use
6.1 You must not:
(a) tamper with, probe, scan, or attempt to gain unauthorised access to the Service, its infrastructure, or any systems or networks connected to it;
(b) modify, reverse-engineer, decompile or disassemble any part of the Service, except to the extent this restriction is prohibited by law;
(c) use the Service in any way that disrupts, degrades, or interferes with its functionality or other users’ use of it;
(d) use automated means (bots, scrapers, etc.) to access the Service except as we expressly permit;
(e) upload content that is unlawful, infringes others’ rights, or contains malware;
(f) use the Service for any unlawful, fraudulent or unauthorised purpose; or
(g) resell, sublicense or commercially exploit the Service or your access to it without our written permission.
6.2 We reserve the right to monitor use of the Service to maintain its security, stability, integrity and performance, to enforce these Terms, and to comply with law. We will handle any personal data involved in such monitoring in accordance with our Privacy Policy and applicable data protection law.

7. Your Content and Data
7.1 Ownership. You retain all ownership rights in the images and other content you upload (“User Content”). We do not claim ownership of your User Content.
7.2 Licence to operate the Service. You grant us a worldwide, non-exclusive, royalty-free licence to host, store, process, reproduce and transmit your User Content solely to the extent necessary to provide, maintain and secure the Service for you.
7.3 Use to improve the Service. Where you have consented (or where another lawful basis applies under data protection law), we may use User Content and usage data to develop, train, test and improve our tools and models. Where we do so, the data will be handled in accordance with our Privacy Policy. You can find details of how we use data, and any choices available to you, in our Privacy Policy at [link]. We will not publicly share your individual User Content in identifiable form without your consent.
7.4 No permanent storage. The Service is not a backup or permanent storage solution. Due to capacity limits, uploaded files may be deleted periodically. You are responsible for keeping your own backups of your original files. We give no warranty regarding the retention, integrity or availability of any User Content stored on the Service, and you use it for storage purposes at your own risk.
7.5 Data protection. We process personal data in accordance with the UK GDPR and the Data Protection Act 2018. Our Privacy Policy at [link] explains what we collect, why, the lawful bases we rely on, and your rights.

8. Cancellation and Refunds

8.1 Statutory 14-day cooling-off period. If you are a consumer, you normally have a legal right to cancel your purchase within 14 days of entering into the contract, without giving a reason.

8.2 Immediate access and waiver of the cooling-off right. Because the Service provides digital content and services that you can access immediately, when you purchase a subscription or lifetime membership you will be asked to expressly request that access begins straight away and to acknowledge that, by doing so, you will lose your statutory right to cancel during the 14-day period once access begins. Once you have started using the Service after giving that consent, the 14-day cancellation right no longer applies and the purchase is non-refundable on a change-of-mind basis.
8.3 If you do not request immediate access. If you do not request immediate access, your 14-day cancellation right remains available until access begins or the 14 days expire, whichever is first. To cancel within the cooling-off period, email support@astroedit.co.uk before access begins.
8.4 Monthly subscription after cooling-off. After any cooling-off period, you may cancel auto-renewal at any time. The current billing period is non-refundable once the Service has been used during that period; your access continues until the end of that period.
8.5 Refunds where the Service is faulty. Sections 8.2–8.4 do not affect your statutory rights. If the Service is not as described, not of satisfactory quality, or not supplied with reasonable skill and care, you may be entitled to a repair, a re-supply, a price reduction or a refund under the Consumer Rights Act 2015. To make such a claim, contact support@astroedit.co.uk with details of the problem.
8.6 How refunds are paid. Where a refund is due, we will issue it without undue delay and, in any event, within 14 days, using the same payment method you used, unless we agree otherwise.

9. Service Availability
9.1 We aim to keep the Service available but do not guarantee uninterrupted or error-free operation. The Service is provided on an “as is” and “as available” basis.
9.2 We may suspend the Service temporarily for maintenance, updates, security or operational reasons. Where reasonably practicable, we will give advance notice of planned downtime.
9.3 We do not provide a guaranteed uptime service level unless separately agreed in writing.

10. Third-Party Services
10.1 The Service may rely on or link to third-party services, software or content. We are not responsible for third-party services, and your use of them may be subject to their own terms.

11. Changes to the Service and to these Terms
11.1 We may modify these Terms from time to time. We will give notice of material changes (for example by email or in-app notice). Continued use of the Service after changes take effect constitutes acceptance. If you do not accept a material change, you may stop using the Service and cancel in accordance with section 4.
11.2 If we make a change that materially and detrimentally affects the core functionality you have paid for, and you are a consumer, you may have statutory rights to a remedy. Nothing in this section limits those rights.

12. Disclaimer of Warranties
12.1 To the fullest extent permitted by law, and subject to your statutory rights, the Service is provided without warranties of any kind, whether express or implied, including as to accuracy, reliability, security, fitness for a particular purpose, or the results obtained from using the Service.
12.2 AI-assisted processing may produce variable or unexpected results. You are responsible for reviewing outputs before relying on them.

13. Consumer Statutory Rights
13.1 If you are a consumer, you have legal rights in relation to services that are not carried out with reasonable skill and care, or that are not as described, and in relation to digital content that is faulty or not as described. These rights are not affected by these Terms. For more information about your rights, contact your local Citizens Advice service or visit the Citizens Advice website.

14. Limitation of Liability
14.1 Nothing in these Terms excludes or limits our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; (c) any liability that cannot be excluded or limited under applicable law, including your statutory rights as a consumer.
14.2 Subject to clause 14.1, we are not liable for any loss of profits, loss of business, loss of data, or any indirect or consequential loss arising out of or in connection with your use of the Service.
14.3 Subject to clause 14.1, our total liability to you arising out of or in connection with these Terms or the Service, whether in contract, tort (including negligence) or otherwise, is limited to the greater of (a) the total amount you paid us for the Service in the 12 months before the event giving rise to the claim, or (b) £100.
14.4 You are responsible for backing up your User Content. Subject to clause 14.1, we are not liable for any loss of User Content that you could have prevented with reasonable backups.

15. Indemnity
15.1 If you use the Service in breach of these Terms or unlawfully, you agree to be responsible for, and to reimburse us for, reasonable losses, costs and claims we incur as a direct result, to the extent permitted by law. This clause does not apply to you as a consumer beyond what the law allows.

16. Suspension and Termination
16.1 We may suspend or terminate your access to the Service, with or without notice, if you materially breach these Terms, misuse the Service, or where required by law.
16.2 Where we terminate for your serious breach, you are not entitled to a refund of fees already paid, except to the extent required by law.
16.3 You may stop using the Service and close your account at any time. Closing your account does not by itself entitle you to a refund except as set out in section 8 or as required by law.
16.4 Sections that by their nature should survive termination (including sections 7, 12, 14, 15, 17 and 18) survive.

17. General
17.1 Force majeure. We are not liable for failure or delay caused by events beyond our reasonable control.
17.2 Assignment. You may not assign or transfer your rights under these Terms without our consent. We may assign these Terms to a successor in connection with a merger, acquisition or sale of assets, provided your rights are not adversely affected.
17.3 Severability. If any provision of these Terms is found to be unenforceable, the remaining provisions continue in full force.
17.4 No waiver. Our failure to enforce any provision is not a waiver of our right to do so later.
17.5 Entire agreement. These Terms, together with any product-specific terms and our Privacy Policy, form the entire agreement between you and us regarding the Service.

18. Governing Law and Jurisdiction
18.1 These Terms are governed by the laws of England and Wales.
18.2 If you are a consumer resident in the UK, you benefit from any mandatory protections of the law of your place of residence, and disputes may be brought in the courts of your jurisdiction. Otherwise, the courts of England and Wales have exclusive jurisdiction.

19. Complaints and Contact
If you have a complaint or any questions about these Terms, contact us first and we will try to resolve it:
Contact Information:

AstroEdit Ltd

support@astroedit.co.uk

Last Updated: 30-11-2025